Aussie Emu

Shipping Fees:

• Standard Shipping: $9.95
• Express Post: $15.00
• Overseas Shipping: $20
  (Please note: Dog treats cannot be shipped overseas, and we cannot deliver to PO Boxes.)

Local Pick-Up:

We offer a local pick-up option for your convenience. Once your order is ready, we’ll reach out to arrange pick-up details.

Handmade Items:

• Ready Made: If the handmade item is in stock, it will be shipped the next business day.
• Made to Order: Please allow 2-3 business days for us to hand make and process your order before shipping.

Treats:

We strive to bake or dehydrate your order and dispatch it within 2-4 business days. If possible, we’ll try to fulfill your order sooner.

Freshness First: To ensure the freshest treats, we bake once per week, typically on Friday nights.

Returns Policy:

Due to the nature of our products, we do not offer returns. We encourage you to carefully review your order before purchasing.
For more information, please visit our Returns Policy Section.

Machine Washable Items + Do not tumble dry

Sarves · Bandanas · Snoods

Spot Clean Only

Bow Ties:

• The bow tie label is made from leather and should not be machine washed or fully submerged in water
  

Treats

• Once opened, store in an airtight container
• Keep away from direct sunlight to maintain freshness