Cooling Neck Human & Dog Tie — Handmade in Australia

Shipping & Returns

Shipping Fees

• Standard Shipping: $9.95
• Express Post: $15.00
• International (USA): $20.00 — duties and taxes are calculated and shown upfront at checkout, so there's nothing extra to pay on delivery.

Please note: International orders, we're unable to deliver to PO Boxes.

Handmade Items

Most of our pieces are lovingly handmade to order — please allow 1–4 business days before your order ships. If yours happens to already be made and ready, we'll get it out even sooner.

Returns

As each piece is handmade to order, we're unable to offer returns or exchanges for change of mind — so we always recommend checking our size guide before ordering, or reaching out first if you're unsure. Of course, if your item arrives faulty or not as described, we'll always make it right.

For full details, visit our Shipping & Returns page.

Machine Washable Items + Do not tumble dry

Sarves · Bandanas · Snoods

Spot Clean Only

Bow Ties:

• The bow tie label is made from leather and should not be machine washed or fully submerged in water
  

Treats

• Once opened, store in an airtight container
• Keep away from direct sunlight to maintain freshness